TERMS OF SERVICE

Last updated: September 26, 2026

Welcome to The Real Shit Co.

These Terms of Service apply when you visit therealshitco.com, purchase our physical shit, purchase custom writing services, create or use an account, or otherwise interact with The Real Shit Co.

By using the site or purchasing from us, you agree to these Terms.

WHAT THE REAL SHIT CO. ACTUALLY IS

The Real Shit Co. is an ecommerce and creative-services business.

We sell physical merchandise, including apparel and accessories, and we provide custom writing and communication services.

So no—the company is not “a writing and communication service only.” That old shit is gone.

PRODUCTS & MERCH

We sell physical products, including made-to-order merchandise.

Some physical products are produced, fulfilled, and shipped by third-party manufacturing and fulfillment providers.

Because much of our shit is made after you order it, production and delivery times are estimates rather than guarantees.

Product colors, placement, measurements, appearance, and other characteristics may have reasonable manufacturing or screen-to-screen variations.

Read the damn product description and size information before ordering.

CUSTOM WRITING SHIT

Our custom services can include professional wording, official wording, replies, messages, online clapbacks, letters, and other custom communication.

You provide the situation and information necessary for the service you purchased.

We provide the words.

Unless a particular service expressly says otherwise, you decide whether to send, publish, post, or otherwise use those words.

NOT LEGAL ADVICE

The Real Shit Co. is not a law firm.

We are not attorneys.

Custom writing is not legal representation and does not create an attorney-client relationship.

Nothing on this website or provided through a product or custom service should be interpreted as legal advice, a legal opinion, or a recommendation about what legal action you should take.

If you need legal advice, get that shit from a qualified licensed attorney.

The same applies to medical, financial, tax, mental-health, employment, or other regulated professional advice. We aren't pretending to be your doctor, accountant, therapist, financial adviser, HR department, or anything else we're not.

YOUR SHIT, YOUR DECISION

You are responsible for the information you give us and for how you use custom content.

You review it.

You approve it.

You decide what happens with it.

We cannot guarantee how another person, employer, business, website, platform, government agency, court, or anybody else will react to something you send or post.

Do not send us content you do not have the right to provide.

ORDERS

You agree to provide accurate information when placing an order.

We may refuse, limit, or cancel an order when reasonably necessary, including suspected fraud, pricing or listing errors, product unavailability, inability to fulfill an order, misuse of our Services, or other legitimate business reasons.

If we cancel a paid order that we cannot fulfill, applicable amounts will be handled according to the payment and refund requirements that apply to that transaction.

CUSTOM ORDERS

After purchasing a custom-writing service, follow the instructions on the product and Contact pages.

Include your invoice or receipt number when required.

No proof of purchase means we may not begin treating your email as a paid custom order.

Don't send us twelve paragraphs of shit and then forget the one number that proves you actually bought the shit.

PRICES & PAYMENTS

Prices are displayed on the website and may change.

Applicable taxes, shipping charges, or other charges will be shown when required during checkout.

Payments are processed through Shopify and applicable payment providers.

We may correct obvious pricing, description, or technical errors when permitted by law.

SHIPPING & FULFILLMENT

Many physical products are made to order.

That means your shit may need to be manufactured before it ships.

Production and shipping estimates are estimates. Delays can occur because of carriers, fulfillment providers, weather, supply issues, holidays, incorrect addresses, or other circumstances outside our reasonable control.

Once tracking information is available, we'll provide it through the applicable order-notification system.

RETURNS, REFUNDS & ORDER PROBLEMS

Our Refund / Returns Policy is incorporated into these Terms.

Many products and custom services are final sale, subject to applicable law.

Changed your mind? That's different from receiving defective shit.

Ordered the wrong size? Read the size chart.

Received something damaged, defective, misprinted, or different from what you actually ordered? Tell us. We'll review the legitimate order problem and work to make it right when appropriate.

Custom writing that needs adjustment is handled according to the service purchased and our applicable refund/revision policy.

Nothing in these Terms eliminates rights that applicable law says cannot be waived.

INTELLECTUAL PROPERTY

The Real Shit Co. name, branding, logos, original graphics, designs, website content, product artwork, photographs, copy, slogans, and other original material belong to The Real Shit Co. or the applicable rights holder.

Buying a shirt does not mean you bought the fucking artwork.

Do not reproduce, resell, distribute, scrape, copy, commercially exploit, or pretend our intellectual property is yours unless you have permission or applicable law gives you that right.

CONTENT YOU SEND US

When you provide information or materials for a custom service, you represent that you have the right to provide and use that material for the requested purpose.

You retain whatever rights you legally have in your own content.

Providing content to us gives us the limited permission necessary to receive, process, review, and use it to provide the service you requested and operate the related transaction.

Our handling of personal information is governed by our Privacy Policy.

ACCOUNTS & WEBSITE USE

Don't misuse the website.

Don't attempt to hack it, disrupt it, scrape protected content, commit fraud, impersonate somebody else, interfere with another customer's use, upload malicious shit, or use the Services for unlawful activity.

We may restrict access or refuse service when reasonably necessary to protect the business, customers, systems, or other people.

THIRD-PARTY SERVICES

Our business relies on third parties, including Shopify, payment processors, manufacturers, print-on-demand providers, fulfillment companies, shipping carriers, and other technology or service providers.

Those companies may have their own terms and policies governing their services.

We aren't responsible for every independent act of every third-party company just because their service touches your order.

WEBSITE ACCURACY

We try to keep descriptions, prices, images, availability, policies, and other information accurate.

We're human. Technology is technology. Shit happens.

We may correct errors and update information as permitted by law.

NO GUARANTEED OUTCOME

Buying custom words does not guarantee that your boss suddenly becomes reasonable, your ex develops common sense, somebody stops arguing with you, a platform agrees with you, or the universe decides to cooperate.

We provide the purchased service.

We do not control everybody else's reaction to that shit.

DISCLAIMERS

To the extent permitted by applicable law, the Services are provided without warranties beyond those expressly stated or legally required.

We do not guarantee uninterrupted website availability, perfect error-free operation, or outcomes outside our reasonable control.

Nothing here excludes warranties or consumer rights that applicable law does not allow us to exclude.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, The Real Shit Co. will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the Services or products when such limitations are legally permitted.

Any limitation in these Terms applies only to the extent permitted by applicable law.

Nothing in these Terms limits liability that legally cannot be limited.

PRIVACY

Our collection and handling of personal information is described in our Privacy Policy.

Privacy is serious shit even when the company writing the policy has a filthy vocabulary.

CHANGES TO THESE TERMS

We may update these Terms when the business, products, Services, technology, or legal requirements change.

When we materially update them, we'll update the date at the top and provide any additional notice required by applicable law.

SEVERABILITY

If one provision of these Terms is found unenforceable, that does not automatically make the rest of the Terms unenforceable.

The remaining provisions continue to apply to the extent permitted by law.

CONTACT

Questions about these Terms or legitimate customer-service shit can be sent to:

The Real Shit Co.
help@therealshitco.com

For custom-writing orders, follow the instructions on the Contact page and use the appropriate custom-order email.

Real Life. Real Words. No Bullshit.