Contact

THE REAL SHIT CO.

Custom orders  
custom@therealshitco.com

Customer service, HR, press, suppliers
help@therealshitco.com

Before you email, READ THIS PAGE CAREFULLY AND SPECIFICALLY.

One more thing before we get into the shit: we do not and will not ever give a fuck about your baby-back-bullshit feelings — ESPECIALLY if they’re negative. If you’re here because you need something handled, we’re here to handle the shit. If you’re here just to complain about our language, our products, our humor, or the way we run our shit, save yourself the email.

If you are emailing about a custom wording service you purchased — like Online Clapback, Professional Shit, Official Wording, or another custom writing order:
Do not email until you have purchased the service and you have an invoice or receipt number.
Put that invoice or receipt number in the subject line and again in the first line of the email.
If there is no invoice or receipt number, the email gets ignored. That number is how we prove you already paid.
Also include:
your name
your contact information
what you need said
screenshots or the exact thread
If you bought the 24-hour “I post as you” service, write that in the subject line with the invoice or receipt number.

UNLESS you are emailing for customer service, human resources, press, a supplier, or something that is not a custom order.
Those emails go to help@therealshitco.com.
Those emails do not need an invoice or receipt number.
Put CUSTOMER SERVICE, HR, or the real reason in the subject line so it does not get treated like an order.
Actual customer-service problem? Tell us the shit and we’ll deal with it. Negative baby-back-bullshit feelings about the personality of the company are not a customer-service emergency.

LEGAL — READ IT
The Real Shit Co. is not a law firm and does not provide legal advice.
Nothing we write, email, post, or deliver is legal advice, legal representation, or a guarantee of any outcome.
You are responsible for what you send, post, publish, or do with the words we provide.
After we email you the words — or after we post them at your request — whatever happens next is your business and your problem.
No matter what happens, it is not our problem.
We do not and will not take responsibility EVER for:
how you use the content,
how anyone reacts to it,
any platform ban, lawsuit, dispute, job loss, fight, or other consequence.
You review it. You approve it. You send it. You own it.
We will never claim to be a legal advice business.

And because apparently some shit needs to be said twice: we do not and will not ever give a fuck about your baby-back-bullshit feelings — ESPECIALLY if they’re negative. That does not mean we ignore legitimate order problems. It means being offended by the brand is not an order problem.

NO REFUNDS
We do not do refunds on custom products.
We will never do refunds on custom products.
No exceptions.
If you do not like what you received, we will redo it or write what you actually needed.
That is the only remedy. There is no money back.
Physical merch, when it exists, follows the supplier and fulfillment policy in effect at the time of that order.