PRIVACY POLICY — YOUR DATA IS SERIOUS SHIT

Last updated: September 26, 2026

The Real Shit Co. (“The Real Shit Co.,” “we,” “us,” or “our”) operates therealshitco.com and provides physical merchandise, ecommerce services, and custom writing and communication services. Our online store is powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit our website, shop with us, create or use an account, contact us, submit information for custom work, or otherwise interact with our services (collectively, the “Services”).

Privacy laws vary by location. Nothing in this policy is intended to take away rights that applicable law gives you.

THE SHIT WE MAY COLLECT

Depending on how you interact with us, we may collect or process:

Contact information: Your name, email address, telephone number, billing address, shipping address, and other contact information you provide.

Order and transaction information: Products or services purchased, order numbers, invoice or receipt numbers, fulfillment information, shipping information, order problems, and purchase history.

Payment information: Payment and transaction information processed through Shopify and applicable payment providers. We generally do not directly receive or store your complete payment-card number.

Account information: Information associated with a customer account if you create or use one.

Custom-writing information: Anything you voluntarily provide so we can complete a custom service, including messages, notes, screenshots, threads, documents, background information, names, instructions, and other content.

Customer-service communications: Emails, messages, questions, complaints, order problems, and other communications you send us.

Device and usage information: IP address, browser and device information, cookie identifiers, pages viewed, website interactions, referring pages, and similar technical or usage information collected through Shopify, cookies, pixels, analytics tools, and similar technologies.

Marketing information: Your marketing preferences and interactions with promotional communications, where applicable.

WHERE WE GET THE SHIT

We may receive personal information:

• Directly from you.
• Automatically when you use the website.
• From Shopify.
• From payment processors.
• From manufacturers and fulfillment providers.
• From shipping and logistics providers.
• From analytics, advertising, fraud-prevention, customer-service, and technology providers.
• From other sources where permitted by law.

HOW WE USE YOUR INFORMATION

We may use personal information to:

• Operate and maintain the store.
• Process payments and orders.
• Manufacture, fulfill, and ship physical products.
• Provide custom writing and communication services.
• Match custom-service requests to paid orders.
• Communicate about orders, accounts, support requests, and service updates.
• Handle legitimate customer-service problems.
• Detect and help prevent fraud, abuse, security incidents, or unlawful activity.
• Maintain business, tax, accounting, legal, and transaction records.
• Send marketing communications when permitted.
• Honor unsubscribe requests.
• Understand how customers use our website.
• Improve our products, services, and customer experience.
• Support advertising, attribution, personalization, and similar activities where permitted by law and consistent with our privacy settings.
• Comply with legal obligations.
• Enforce our Terms and policies.
• Protect our rights and the rights or safety of others.

CUSTOM WRITING — DON'T SEND US SHIT WE DON'T NEED

If you purchase a custom-writing service, send us only the information reasonably necessary to do the work.

Screenshots, threads, messages, and documents can contain personal information about you or other people.

Do not send us Social Security numbers, complete payment-card numbers, account passwords, medical records, or other highly sensitive information unless we specifically request the information and there is a legitimate reason for it.

If you provide information about another person, you are responsible for making sure you have the right to provide that information to us.

COOKIES, PIXELS, ANALYTICS & SIMILAR SHIT

We and service providers, including Shopify, may use cookies and similar technologies to:

• Make the website and checkout work.
• Maintain shopping carts and sessions.
• Remember selections.
• Understand website activity.
• Measure website and advertising performance.
• Help detect fraud.
• Support analytics.
• Support advertising and personalization where applicable.

Privacy choices available to you can depend on where you live.

Shopify provides customer-privacy controls that can include cookie-consent tools and data-sharing opt-out mechanisms.

You can also adjust your browser settings. Blocking necessary cookies may cause portions of the store or checkout to stop working correctly.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate the business, including to:

Shopify, which powers our ecommerce store.

Payment processors that process transactions.

Print-on-demand providers, manufacturers, fulfillment companies, shipping carriers, and logistics providers that need information to produce and deliver physical orders.

Technology, hosting, analytics, marketing, advertising, security, fraud-prevention, and customer-support providers that perform services for us.

Professional advisers, such as accountants, insurers, or attorneys, when reasonably necessary.

Government agencies, courts, regulators, or law enforcement when required or permitted by law.

We may also disclose information when reasonably necessary to protect our rights, customers, property, systems, or safety.

Information may also be transferred as part of an actual or proposed merger, acquisition, financing, reorganization, sale, bankruptcy, or other transfer involving some or all of the business.

SELLING, SHARING & TARGETED ADVERTISING

We do not sell your private screenshots, messages, or custom-writing threads as content.

Privacy laws can define words such as “sale,” “sharing,” and “targeted advertising” much more broadly than those words are used in everyday conversation.

Certain advertising, analytics, or cross-site data practices may fall within those definitions under applicable law.

Where applicable law gives you the right to opt out of those activities, we will provide the required method for exercising that right.

Look for Your Privacy Choices on our website where applicable.

SHOPIFY

Our store is powered by Shopify.

Shopify processes customer personal information in connection with providing its ecommerce platform, checkout, payment, security, analytics, and related services.

Shopify maintains its own privacy disclosures explaining its processing practices.

MARKETING

If you choose to receive promotional email or other marketing from us, you can unsubscribe using the method provided in the communication.

Unsubscribing from marketing does not prevent us from sending transactional or service communications necessary to handle an order, account, custom service, security issue, or customer-service matter.

DATA RETENTION

We keep personal information for as long as reasonably necessary for the purposes described in this policy.

That can include:

• Completing orders and services.
• Maintaining transaction and business records.
• Handling revisions and customer-service problems.
• Preventing fraud.
• Resolving disputes.
• Enforcing agreements.
• Satisfying legal, tax, accounting, or regulatory requirements.

Retention periods can vary depending on the type of information and why we have it.

Custom-order materials may be retained when reasonably necessary to complete the service, document the transaction, handle revisions or disputes, or satisfy legitimate business or legal requirements.

Again: don't send us unnecessary sensitive shit in the first place.

SECURITY

We use reasonable administrative, technical, and organizational measures appropriate to the information we handle.

No website, transmission method, payment system, or storage system is perfectly secure.

Therefore, we cannot promise absolute security.

If you believe your information or customer account has been compromised, contact us promptly.

YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have rights concerning your personal information.

Those rights may include the ability to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion.
• Request a portable copy of certain information.
• Obtain information about certain disclosures.
• Withdraw consent where processing relies upon consent.
• Opt out of certain sales or sharing of personal information.
• Opt out of certain targeted advertising.
• Exercise other privacy rights provided by applicable law.

Some jurisdictions allow an authorized agent to submit certain requests for you.

Some jurisdictions also provide a right to appeal decisions concerning privacy requests.

We may need to verify your identity before completing a request.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Where available, use the Your Privacy Choices link on our store for applicable data-sharing or targeted-advertising opt-outs.

You can also contact:

help@therealshitco.com

Subject line:

PRIVACY

CHILDREN

Our Services are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child improperly provided personal information to us, contact us so we can review the situation and take appropriate action.

INTERNATIONAL PROCESSING

Shopify and other service providers may process information in countries other than the country where you live.

Where required, personal information is transferred using legally recognized safeguards or other mechanisms permitted by applicable law.

THIRD-PARTY LINKS & SERVICES

Our website may link to or interact with websites, platforms, apps, or services operated by other companies.

Their privacy practices are governed by their policies, not ours.

Read their shit before giving them your shit.

CHANGES TO THIS POLICY

We may update this Privacy Policy when our business, technology, products, services, or legal obligations change.

When we update it, we will change the Last updated date above and provide additional notice when required by law.

CONTACT US

Privacy questions, requests, or concerns can be sent to:

The Real Shit Co.

help@therealshitco.com

Subject:

PRIVACY

THE SHORT VERSION

We need some information to sell you shit, ship you shit, write your custom shit, keep the store running, prevent fraudulent shit, and handle legitimate business shit.

Privacy is serious shit.

We don't get to ignore privacy law just because our company has a filthy vocabulary, and neither do the companies helping us run the store.

The Real Shit Co.
Real Life. Real Words. No Bullshit.